We hired a Nexo camper van from these guys for four weeks in February. We collected the van from their remote location at the Arcadia Hotel where the customer experience was probably not quite what I suspect you would get from their actual base and personal service in Pahia, that said the few issues we had on collection of the van were sorted out with a few phone calls and a visit to the workshop for some minor repairs. Though we would have expected not to have to spend our time getting repairs done at the start of the hire as these should have been spotted on the pre hand over inspection.
Communication and assistance before and during the hire was very prompt and helpful.
We were travelling with friend who hired a similar van from another company and they were very jealous of all the ‘little extras” supplied by Bay of Islands.
The van was easy to drive and park and just about the right size for two people to live in relative comfort
We would certainly recommend these guys, though we would make sure that we collected the van from their Pahia base next time.
Thanks for the chance to explore your wonderful country and see all it has to offer.
On a separate note we are aware of the current issues with ‘foreign drivers” being perceived to be causing accidents on the roads of NZ and would like to point out that the local drivers including drivers of large lorries, often drive at excessive speeds way higher than is safe for the road conditions and if we do pull over when it is safe to do so then an acknowledgement or thank you wave would be appreciated. I hope these issues can be addressed by the department of transport to make your roads safer for everyone to enjoy