We did a LOT of research!
We just returned our Seeker campervan yesterday after a wonderful 10 weeks tour of the North and South Islands. Just as the other reviewers’ comments state, our choosing to rent from Rob and Nick with Bay of Islands was KEY to making this a top quality experience. We did a LOT of research on Rankers before making our choice, and true to their claims, Rob and Nick are a standout choice for quality, service, amenities included (without hidden costs), and small company attention in start-to-finish customer satisfaction.
Upon arrival in NZ, we chose to stay in Auckland for two nights at the Quest on Beaumont (well recommended!) to recover a bit from jetlag. From there Rob picked us up and drove the 3 hours to Paihia where we spent a night at their B&B before taking the campervan the next morning. The time allowed us to enjoy their company and to get more suggestions about our upcoming trip. On the day of our departure, the choices for insurance were well explained and the orientation to the campervan was thorough and unrushed. Invaluable to our comfort and ease of travel were: 1) the on-board Wi-Fi, 2) the cell phone (used to make reservations, call the States, reach Rob/Nick when questions arose, etc.) 3) the HEMA campervan atlas (a bible!) 4) the onboard navigation system 5) the fixed and very comfortable bed 6) excellent gas mileage 7) amazingly powerful and smooth engine, and 8) a quiet ride. At the end of our trip, Rob met us near the Auckland airport where we enjoyed a post-trip visit over coffee before being driven to the Quest for another two-nights stay prior to our flying back home. We will definitely recommend Bay of Islands to anyone who wants to enjoy the ideal campervan experience in New Zealand. Thanks, Nick and Rob!!